About Us
Wingham Wool Work began trading in the late 1970's we started off as a small business with Ruth producing handspun yarns and knitwear. Interest developed from customers who wanted to learn to spin and purchase fibres and equipment. From this initial stage we started to stock a small range of fibres and wheels. This led to us taking our first business premises in the village of Wentworth and opening our retail outlet and mail order service. Over the next 10 years this expanded as sales increased.
In 1987 we moved to our present premises, still in the village of Wentworth. At the same time we were able to install our own machinery for processing many of the fibres we now sell. This developement allowed us full control of our products. We were able to produce what was needed by handspinners and feltmakers instead having having to use what is available on the commercial market for mass production.
Development of our special blends has continued, often in response to customer requests, we will try anything. Interestingly were we have led others have followed and we now have versions of our blends and fibre range appearing for sale. Our advantage is that when we have a new blend we can trial it by spinning and felting with it and then offer direct advice to customers. Because we have a craft background rather than a wool merchants we are sympathetic to the needs of the textile worker, we like to communicate and talk about products rather than simply exploiting a retail opportunity.
Over the years we have continued to grow from a workforce of one to a team of seven plus part time helpers when needed. As computer based communication and sales have developed we have moved with the times to our present state of having a fairly good web site. It has always been our intention not to loose the personal contact with our customers and to maintain this we have our retail shop sales and our regular visits to guilds and groups around the UK and Ireland to undertake sales of materials and handspinning workshops.
We started the business as handspinners and later feltmaking came along, we are proud that we are actual workers with fibres and have maintained and developed our skills. We continue to build on our knowledge and experiance by staying in close contactwith our suppliers and customers. As the availability of productschanges or new trends come along we will always respond quickly. If you are looking for something you don't see on our webpages please call we would love to hear from you.
We hope to see you soon, shopping at Wentworth or one of the group visits is a real adventure so come along if you can.
Ruth & Alan Gough
Mail Order Sales
Others claim to have the largest range and stocks of fibres but we know that we have. We also know how to use them and can give expert advice.If you cant find what you want ask us.
We work on the mail order sales Monday to Friday. Saturday is our day off. You can contact us by telephone at the following times but please remember that we are a very busy mail order business so if you cannot get through by phone please use, mail, e mail or fax. We do not make ambiguous statements about delivery times. Normal maximum is 14 days but usually orders are despatched within a few days of the order being received. Or 24 hours if the priority service is requested. Please appreciate that we sometimes have over 50 orders in a day to pack, each one is assembled from loose stock which takes time. We are not a pre-packed warehouse that simply throws things in a box for despatch as the big mail order companies do.
Sometimes when we are short staffed when some of us are working away or even when we feel overworked we turn off the phone for a while to have a break, have a coffee or sit in the garden when the sun shines. Please be patient with us. We are still contactable by e mail and fax
We are not a large organisation with multiple phone answering facilities, automatic ordering systems etc, just a few of us working our way through a pile of orders and customer enquiries. Please be patient when the phone seems constantly engaged it is due to the large number of customers making orders and seeking advice.
It is our policy to deal as personally as possible with customers. All our products are sold directly by us and we know how to use them.
Find Us with Google Maps
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Shop Opening Times |
| Sun |
11.30 - 5.00 |
| Mon |
1.30 - 5.00 |
| All other times by appointment. |
Mail Order/phone Opening Times
the shop is only open at the above times
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| Mon |
9.30 - 12.30 & 1.30 - 5.00 |
| Tue |
9.30 - 12.30 & 1.30 - 5.00 |
| Wed |
9.30 - 12.30 & 1.30 - 5.00 |
| Thu |
9.30 - 12.30 & 1.30 - 5.00 |
Holidays / Closing Times 2010 |
We will be closed on ALL Bank Holidays and the days between Christmas and New Year. |
We work five days a week on mail order sales so there is nearly always someone to attend to you
If you are travelling any distance please phone to check we are open. Very rarely we have to close but it is worth the call. Also if you require specialist/technical advice please telephone to check someone will be around who can assist.
Owners: |
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Ruth and Alan Gough |
Office Manager/Mail Order Sales: |
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Krystyna Starnawski |
Tel: |
+44 (0) 1226 742926 |
Fax: |
+44 (0) 1226 741166 |
Email: |
mail@winghamwoolwork.co.uk |
Post: |
Wingham Wool Work
70 Main Street
Wentworth
Rotherham
South Yorkshire
S62 7TN
United Kingdom |
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